Frequently Asked Questions

xp768 is an internationally operated platform that accepts registrations from various countries. However, Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. xp768 does not hold a Pakistan gambling licence and is not authorised by any Pakistani government body, PTA or State Bank of Pakistan. Pakistani users are solely responsible for understanding and complying with their applicable local laws before registering or depositing.

No. xp768 strictly allows one account per person. Creating duplicate or multiple accounts — even under different email addresses or phone numbers — is a breach of the Terms and Conditions. If multiple accounts are detected, all associated accounts may be suspended and any balances forfeited. If you have accidentally created a duplicate, contact support immediately to resolve it.

You must be at least 18 years old, or the higher minimum age required by your jurisdiction, to register and use xp768. Age verification is a mandatory part of the KYC process. Accounts found to belong to minors are closed immediately, any deposits are returned and the matter is reported to the relevant licensing authority. Being 18 or older does not automatically make gambling lawful in all jurisdictions.

On the login screen, click the Forgot Password link. Enter the email address associated with your xp768 account and you will receive a password reset link. Follow the instructions in the email to set a new password. If you do not receive the email within a few minutes, check your spam folder. For further help, contact the xp768 support team via live chat or email.

KYC typically requires a valid government-issued photo ID such as a Pakistani CNIC, passport or driving licence, plus a proof of address dated within three months such as a utility bill or bank statement. In some cases, proof of the payment method used for deposits may also be requested. Documents must be clear, fully visible and unexpired. Processing usually takes one to three business days.

Log in to your xp768 account and navigate to the cashier section. Select your preferred payment method, enter the deposit amount and follow the on-screen instructions. Minimum and maximum deposit limits are shown in the cashier at the time of the transaction. Deposits must come from a payment method registered in your own name. Third-party deposits are not permitted and may trigger an account review.

xp768 references familiar Pakistani payment channels including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah for user familiarity. Actual availability in the live cashier depends on current provider agreements and applicable regulations. None of these providers endorse or support gambling transactions. Always check the active cashier for current payment options at the time of your deposit.

PKR availability in the xp768 cashier depends on current operator settings and payment provider arrangements. Where PKR is available, amounts such as PKR 1,000, PKR 5,000 or PKR 25,000 may be transacted directly. If PKR is not active in the cashier, your selected currency will be converted at the prevailing exchange rate. Always verify the current currency options in your cashier before depositing.

Withdrawal processing times vary by payment method and typically range from a few hours to three business days after approval. Completion of KYC verification is required before any withdrawal is processed. Pending identity checks or unusual account activity may extend the processing window. For the most up-to-date timeframes, refer to the cashier section or contact the xp768 support team.

Yes. A minimum withdrawal threshold applies and is shown in the live cashier at the time of your withdrawal request. Requests below this threshold may be held until the balance grows through additional gameplay or may be declined outright. There is also a maximum single withdrawal amount per transaction, which varies by payment method. Check your cashier for current limits.

Accounts with no login or transaction activity for twelve consecutive months may be classified as inactive. A monthly maintenance fee may then be deducted from the remaining balance as specified in the platform fee schedule. xp768 will attempt to notify you before fees are applied. To avoid this, log in periodically or withdraw your balance. Contact support if you have questions about an inactive account.

xp768 covers a wide range of sports markets. Cricket is prominently featured, with markets on Pakistan domestic matches, PSL fixtures, ICC T20 World Cup events, bilateral Test and ODI series, and more. Beyond cricket, the platform includes football, tennis, basketball, UFC and MMA, volleyball, and esports. Live in-play betting is available on selected events, with real-time odds updates during matches.

xp768 offers a broad casino library including RNG slot titles, classic table games such as roulette, blackjack and baccarat, video poker, and a dedicated live casino section where real dealers host games in real time via HD video stream. Live casino includes live roulette, live blackjack, live baccarat and game show-style titles. New titles are added regularly from leading game studios.

Yes. xp768 is optimised for mobile browsers on both Android and iOS devices. The platform adapts to your screen size automatically, so you can access sports betting, slots and live casino without needing to download a separate app. For the best experience, use an up-to-date browser such as Chrome or Safari and ensure you have a stable internet connection.

Live in-play betting allows you to place bets on events that are already in progress. Odds update in real time based on match developments — so during a PSL T20, for example, odds on the next wicket or over total shift as balls are bowled. Simply navigate to the live betting section, select the ongoing event and choose your market. Bets are placed in the same way as pre-match wagers.

Yes. xp768 includes esports markets covering titles such as CS2, Dota 2, League of Legends and Valorant. Esports betting operates similarly to conventional sports betting — select your event, choose a market and place your bet. Availability of specific titles and tournaments may vary. Check the sportsbook section for current esports listings and upcoming match schedules.

A welcome bonus is an introductory offer for new xp768 registrants, typically matching a percentage of your first deposit up to a specified maximum — for example, a percentage match up to PKR 25,000 in bonus funds. To claim it, register a new account and make a qualifying deposit as specified in the current promotion terms. Bonus terms vary and are published at the point of offer.

A wagering requirement is a multiplier that determines how many times you must bet the bonus amount before any winnings derived from it become withdrawable. For example, a 30x wagering requirement on a PKR 1,000 bonus means you must place PKR 30,000 in qualifying bets before a withdrawal is available. Not all games contribute equally — check the specific promotion terms for game contribution rates and time limits.

Yes. All xp768 bonuses carry a validity period — typically between seven and thirty days from the date the bonus is credited to your account. If the wagering requirement is not completed within that window, the bonus and any associated winnings are forfeited. Always check the expiry date in your account bonus section and in the individual promotion terms before accepting an offer.

Yes. xp768 runs regular promotions for existing players including reload bonuses on deposits, cashback offers on net losses, free spins on selected slot titles, and special sports betting boosts during major events such as PSL finals, ICC tournaments and international cricket series. Promotions are listed in the platform's dedicated promotions section. Eligibility and terms differ per offer.

Bonuses may be declined or removed if eligibility conditions were not met at the time of the claim, the offer had expired, a restricted game contributed to the wagering balance, or xp768 detected activity inconsistent with genuine play. Multiple accounts, use of a VPN or third-party deposits can also disqualify a bonus claim. Contact the support team with your account details for a specific explanation.

xp768 uses TLS encryption for all data transmitted between your device and our servers. Personal data and financial records are encrypted at rest and accessible only to authorised personnel. The platform undergoes regular independent security reviews and penetration testing. For full details of our data handling practices, including your rights, refer to the xp768 Privacy Policy.

Log in to your xp768 account, go to Account Settings and select the Responsible Gambling section. From there you can set daily, weekly or monthly deposit limits, loss limits, session time limits and reality check reminders. Limit reductions take effect immediately. Increases are subject to a mandatory cooling-off period. You can also request a cooling-off period or self-exclusion through the same section or by contacting support.

Self-exclusion can be requested through the Responsible Gambling section of your account settings or by contacting the xp768 support team via live chat or email at [email protected]. Self-exclusion is processed immediately without delay or persuasion. Options include periods of six months, one year, three years or permanent closure. Any available balance may be requested for withdrawal subject to KYC completion.

Contact the xp768 support team immediately and request a self-exclusion or cooling-off period — our team will apply it without delay. You may also consider reaching out to recognised gambling support organisations such as GamCare (gamcare.org.uk) or BeGambleAware (begambleaware.org) for confidential advice. If you are in Pakistan, mental health professionals in Karachi, Lahore, Islamabad and other major cities can provide localised support. For more detail, see our Responsible Gambling page.

xp768 support is available 24/7 via live chat through your account dashboard. You can also reach the team by email at [email protected]. For formal complaints or data protection requests, email is recommended as it provides a written record. The team supports queries in English and can assist with account issues, payment questions, KYC submissions, responsible gambling tools and general platform guidance.